Things That Aggravate The Customer
Lets talks about the things that are aggravating about a trip to the grocery store.
First lets grab our carriage and head on over to the deli, where we'll plug our order into the high tech kiosk that the store has installed for our convenience. Then we'll be on our merry way and will pick up the deli items when we are done trotting around the rest of the store.
Okay, here we are. But wait! Once again the kiosk has a handwritten sign on it that tells us that it's out of order. Oh surprise......but maybe this time when they fix it they might find a way for it to load more paper into itself since even when it IS working, it's always out of paper, and we are supposed to remember our number even once we're all the way over to the dairy aisle.
Okay...so now we need to grab a ticket and stand in the dreaded deli line. Where we'll stand and people watch, maybe exchanging a smile or two, or maybe engaging our fellow deli line sufferers in some small talk, but mostly we will inspect our fingernails as we ponder about what ever happened to the fine art of staggering cheese? Is it a lost art?
Is it too much to ask that we might be able to actually peel a slice of cheese off of that neatly squared block that we will be handed? I mean I don't have six inch nails with which I can pry apart a pound of white american cheese....by the end of the week my pound of cheese will be a sad pathetic looking thing. The most forlorn item sitting in the deli drawer in my fridge.
It's corners tattered where I have attempted to peel off a slice or two. That is after I've tried to actually get the re-closable bag opened without mass destruction of the packaging....
Which begs the question....why oh why must they fold the top portion of the bag down and place the sticker right there on it? It's a re-closable bag, complete with zip lock fercrissakes! Lets think here.....hmmm...what will happen when the customer wants to open the plastic re-sealable bag, and then want to seal it up again?
I know! Lets place the deli sticker right there in the middle of the zipper part so that the bag will rip when they peel it off to open the cheese for the first time.
I dunno....maybe this is the stuff that deli counter jokes are born from. Maybe they pass those quiet moments behind the counter with tales of the perfect little block of cheese that not even God could pry a slice from, and “oh did you see how well I stuck that label on the bag for number twenty two?...Why it'll take her a week to get that bag open.”
In any case...come on over...I'll make you a grilled cheese sandwich.
Stayed Tuned Next Week - The grocery store series continues with Part Two - “ Even The Packaging Has Packaging ”(Extra garbage bags required before reading.)